Why Buy from Us?

What’s the biggest concern people have when buying products online?

You’re on your own once you get your order. 

Best Water has solved the problem:

You’re NOT on own once you get your order. Best Water Introduces…

Continuous and Unlimited Customer Support!

We like to call it … caring for our customers.

Need help installing your ionizer?

Call us! One of our friendly techies will walk you, step-by-step, through the process.

Need help changing a filter?

Pick up the phone and we can tell you exactly how it’s done. And probably give you a few bonus tips on how to get your filters to last longer and perform better.

Need help figuring out which water system is best for your area? (Yes, it makes a big difference!)

Our staff has databases available that show the water hardness and harmful pollutants for all the civic water supplies in the USA and Canada. They can recommend a machine and filter system that will be optimal for your exact location.

Need help understanding how to use your water ionizer?

Let’s face it, modern water ionizers have all kinds of flashing lights and icons that are meant to tell you all kinds of important information. Do you know what they mean? Even if you didn’t read the owner’s manual, if you’re like me, you’d probably still love someone to explain it to you. Lucky you, you bought your alkaline water machine (or any other product) from Best Water, you can call anytime and ask us to explain. We guarantee you’ll be glad you did.

How to figure out best options for your particular health challenge?

We’d love to help. Our staff has years of experience helping hundreds of people make improvements to their wellness using all of the products we represent (and of course if it’s best for you, we’ll steer you towards anything else that we’re aware of as well). We care and love to help.

Your Water Ionizer and Filter Help Line — Call Now: 877-770-5247

Call us toll-free at 1-877-770-5247 or contact us via email, or if you’re in Edmonton, drop in and sample the water from any or our machines during normal office hours.

Unlike most businesses, we love it when people phone us. Even though a large number of our customers are in the USA, we’re friendly Canadians. We like getting to know our customers and we take a personal interesting in helping them solve any health problems they may be facing or any technical issues with a product and everything in between.

And no, we don’t have a phone system that tries to annoy you to the point where you want to hang up by asking you to press “3” to do this and “4” to do that. We answer our phones with real people (during office hours, of course).

A few other facts to consider when buying from Best Water (WaterIonizer.org)

Best Water Inc. was founded in 1999 – and has maintained an A+ BBB rating.

Customer service IS our business… you can get similar products elsewhere, but you can’t get the same caring service anywhere.

Read about our warranty (it’s amazing) and our money back (including shipping) “no-risk” guarantee.

Best Water Inc A+ BBB Rating

Here are couple of the dozens of reviews that we’ve received from our customers:


Thank you so much for the wonderful customer service you provided…the company and customers are certainly in good hands.

 Nicole Daruda 


You have helped me with great care. Your patience with me made it easy for me to make this purchase.

Cynthia Edwards LMT

If you’d like to know more about our wellness water products, check out our alkaline water ionizersreplacement filters or the latest breakthrough products based on hydrogen-rich water.

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